(Updated on 21 Feb) Shipments Latest Updates

Shipments Latest Updates 🇺🇸 United States: In early February, about 270 palettes of shipments have been in queue to leave Anchorage, as of today, 120 palettes have been delivered in several batches to Hong Kong. 149 palettes that are promised to be shipped by this weekend. This shipment will be given priority check-in when it arrives in Hong Kong. More than 50 of 60 shipments that have been in queue earlier to leave Seattle were delivered to Hong Kong yesterday or today, and the rest of the shipments will also arrive in succession. As for the current shipment status of “At local courier’s facility (Portland, OR)”, these shipments will also be sent in batches by other carriers, and the shipment status will be updated on the website. 🇯🇵 Japan : 10 containers shipments will arrive in Hong Kong from Sunday to Tuesday, and we will process the shipments in order. Besides,..

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(Updated on 18 Feb) US Shipments Latest Updates

US Shipment Latest Updates Affected by the outbreak of coronavirus in Asia, most US air freight carriers to Asia have experienced serious seat shortages, resulting in a large number of shipments have been piled up in carrier’s warehouse waiting to be shipped. At the same time, there is still a large number of shipments in the US warehouse, so the warehouse check-in process will take an additional 2-4 days to complete. and we hope users can wait patiently. To improve the transparency of the shipment status, we have updated the system over the weekend. Users can check the latest locations of the declared shipments on the “Parcel Management” page. For the past two weeks, we have been negotiating with the air freight carrier. The 9 batches of shipments currently stranded at Anchorage transit station will arrive in Hong Kong and be delivered to Hong Kong central warehouse starting later today…

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Buyandship Oversea Warehouses Latest Updates

Thailand: Due to the official implementation of mask export restrictions by Thailand Government, mask products have been announced as prohibited items in Thailand. Please do not purchase any mask product from Thailand website. Korea: At present, the export volume of more than 1,000 masks requires additional declaration. Therefore, we do not recommend you to buy mask products from Korean websites, as further export restrictions may apply soon. UK/Australia: Recently, a large number of prohibited items including various alcohol supplies, compressed gases and cleaning products such as bleach are found in UK & Australia warehouses. Please do not purchase any prohibited items. United State: Due to the large number of Asian users going to US website to purchase immunization products, the number of shipments has now surpassed the shipment volume of Black Friday, and it will take an additional 2-4 business days to process the shipments.

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(Revised) Lunar New Year: Warehouse & Customer Service Arrangement

Due to the Lunar New Year of some Asian countries, our HK warehouse and some overseas warehouses will be closed during the public holidays, as shown in the table below. Please note that no parcel will be received, checked in or sent out during the closure of the warehouses. Thank you for your patience and consideration. While 25 January to 28 January is Public Holiday in Hong Kong, respond time of customer service may be affected and will resume normal on 29 January. Thank you for your understanding. The Service Arrangement of our warehouse is as follows. Warehouses Service Arrangement Hong Kong warehouse January 25th – 28th: Closed January 29th: Resume normal services China warehouse *Due to the lockdown of cities, hygiene considerations and logistic condition in China, Buyandship’s transshipment service in China will be suspended until 16th February Taiwan warehouse January 23rd – 29th: Closed January 31st: Resume normal..

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(Revised) Christmas/ New Year Holiday Closure on Warehouses

Christmas is coming to the town! Due to the public holidays of Christmas and the New Year’s Day, our overseas warehouses will be closed on the dates listed below. Please note that no parcel will be received, checked in or sent out during the closure of the warehouses. The Holiday Closure Schedule is as follows. Warehouses Closure  Japan warehouse* Jan 1st, 2020 (WED) – Jan 3rd, 2020 (FRI) Hong Kong warehouse UK warehouse Australia warehouse Italy warehouse Dec 25th (WED) Dec 26th (THU) Jan 1st, 2020 (WED) US warehouse Dec 25th (WED) Jan 1st, 2020 (WED) China warehouse Korea warehouse Taiwan warehouse Jan 1st, 2020 (WED) Thailand warehouse Dec 28th (SAT) – Dec 31st (TUE) Jan 1st, 2020 (WED) *For the Japan warehouse, the last cut-off date before the holidays will be on December 28th (SAT), and the next date of sending will be on January 4th, 2020 (SAT). For..

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