(Updated on 16 Mar) Overseas Warehouse Updates

Overseas Warehouse Updates 🇯🇵 Japan: At present, the Japan warehouse has resumed normal operations. However, due to the drastic reduction of flights going out of Japan, so the time for shipments from Japan to Hong Kong warehouse is still expected to be longer than usual. 🇺🇸 United State: Shipments that were sent through various locations in the US earlier have all been sent back to Hong Kong. However, due to the overflow of shipments, the Hong Kong warehouse is working around the clock to process the backlog of shipment check-ins. Although the US warehouse is now back to normal, due to the problems ongoing in the US, there is an expected delay for shipments going in and out. In early February, tens of shipments sent to our warehouse were received as a general BNS signature. However, we noticed that some shipments that were supposed to have been received were sent..

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Korea Warehouse Shipping Info Update

In order to ensure that your goods is accurately delivered to our Korea warehouse and optimize the parcel processing service, we are updating the telephone number and the recipient name format of Korea warehouse. To prevent delays for your future parcels, we strongly advise you to change your Korean shipping info now.

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Announcement: Buyandship China Warehouse Will Reject Shipments from 29 February

Dear Buyandship Users, As the epidemic situation of coronavirus in China is still serious, to prevent the risk that virus may spread through the shipment and packaging, Buyandship China warehouse will refuse to receive any parcel from 29 February, 2020, and stop delivering the shipments to Hong Kong until further notice. From now on, please avoid shopping on Chinese websites and shipping to Buyandship’s Dongguan warehouse in China. If you have any purchased items, we strongly recommend you cancel your order or choose other shipping methods when feasible. If there is any further news about China’s transshipment service, we will announce it as soon as possible. Thank you for your understanding and support. Sincerely, Buyandship

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(Updated on 21 Feb) Shipments Latest Updates

Shipments Latest Updates 🇺🇸 United States: In early February, about 270 palettes of shipments have been in queue to leave Anchorage, as of today, 120 palettes have been delivered in several batches to Hong Kong. 149 palettes that are promised to be shipped by this weekend. This shipment will be given priority check-in when it arrives in Hong Kong. More than 50 of 60 shipments that have been in queue earlier to leave Seattle were delivered to Hong Kong yesterday or today, and the rest of the shipments will also arrive in succession. As for the current shipment status of “At local courier’s facility (Portland, OR)”, these shipments will also be sent in batches by other carriers, and the shipment status will be updated on the website. 🇯🇵 Japan : 10 containers shipments will arrive in Hong Kong from Sunday to Tuesday, and we will process the shipments in order. Besides,..

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(Updated on 18 Feb) US Shipments Latest Updates

US Shipment Latest Updates Affected by the outbreak of coronavirus in Asia, most US air freight carriers to Asia have experienced serious seat shortages, resulting in a large number of shipments have been piled up in carrier’s warehouse waiting to be shipped. At the same time, there is still a large number of shipments in the US warehouse, so the warehouse check-in process will take an additional 2-4 days to complete. and we hope users can wait patiently. To improve the transparency of the shipment status, we have updated the system over the weekend. Users can check the latest locations of the declared shipments on the “Parcel Management” page. For the past two weeks, we have been negotiating with the air freight carrier. The 9 batches of shipments currently stranded at Anchorage transit station will arrive in Hong Kong and be delivered to Hong Kong central warehouse starting later today…

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(Revised) Lunar New Year: Warehouse & Customer Service Arrangement

Due to the Lunar New Year of some Asian countries, our HK warehouse and some overseas warehouses will be closed during the public holidays, as shown in the table below. Please note that no parcel will be received, checked in or sent out during the closure of the warehouses. Thank you for your patience and consideration. While 25 January to 28 January is Public Holiday in Hong Kong, respond time of customer service may be affected and will resume normal on 29 January. Thank you for your understanding. The Service Arrangement of our warehouse is as follows. Warehouses Service Arrangement Hong Kong warehouse January 25th – 28th: Closed January 29th: Resume normal services China warehouse *Due to the lockdown of cities, hygiene considerations and logistic condition in China, Buyandship’s transshipment service in China will be suspended until 16th February Taiwan warehouse January 23rd – 29th: Closed January 31st: Resume normal..

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(Revised) Christmas/ New Year Holiday Closure on Warehouses

Christmas is coming to the town! Due to the public holidays of Christmas and the New Year’s Day, our overseas warehouses will be closed on the dates listed below. Please note that no parcel will be received, checked in or sent out during the closure of the warehouses. The Holiday Closure Schedule is as follows. Warehouses Closure  Japan warehouse* Jan 1st, 2020 (WED) – Jan 3rd, 2020 (FRI) Hong Kong warehouse UK warehouse Australia warehouse Italy warehouse Dec 25th (WED) Dec 26th (THU) Jan 1st, 2020 (WED) US warehouse Dec 25th (WED) Jan 1st, 2020 (WED) China warehouse Korea warehouse Taiwan warehouse Jan 1st, 2020 (WED) Thailand warehouse Dec 28th (SAT) – Dec 31st (TUE) Jan 1st, 2020 (WED) *For the Japan warehouse, the last cut-off date before the holidays will be on December 28th (SAT), and the next date of sending will be on January 4th, 2020 (SAT). For..

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