Contact Us | Buyandship United Arab Emirates

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Login to get help with your account and shipments

Register as Buyandship member

What if I have not received a verification email after registering?

What if I forgot my password?

Where do I fill in the referral number during the registration?

Overseas Shopping

Which shopping sites can accept Buyandship's overseas shipping address?

Is there any "Daigou (surrogate shopping)" service?

Is there any parcel restriction in terms of size and weight?

Parcel Declaration

When should I declare my parcel?

How to declare my parcel on Buyandship?

How to declare my parcel If there is no tracking number?

Shipping Service

How do I track the shipping status of the parcel?

Does the oversea warehouse receive parcels during the weekends and local public holidays?

Will the warehouse refuse to ship any parcel?

Reward Programs

What can Buyandship credits do?

How do I get Buyandship credits?

What is the Friend Referral Program?

Others

Are there any special prohibited items for shipping?

Can I ship goods which requires storage in a particular temperature?

What if there are prohibited items in my shipment?

Didn't find the answer you need? Contact us!

ae-support@buynship.com

Send a message by email. We typically respond within 24 hours.

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